Hey Will
Integrations

Will follows every delivery, from the label to the customer’s door.

Will quotes shipping, generates labels, schedules pickups and tracks every package with Correios, Melhor Envio, Jadlog and Loggi. It connects each delivery to the store order, the ERP and customer service, so the customer hears from you before they have to ask.

CorreiosMelhor EnvioJadlogLoggi

NNandologistics

Hey Will, which deliveries have been stuck for more than 3 days?

Willdone
  1. Melhor EnvioTracked the 212 packages in transit
  2. CorreiosFound 6 stuck at the same distribution center
  3. Melhor EnvioOpened a support ticket for the 6 packages
  4. WhatsAppTold the 6 customers before they could ask
Done.There are 6, all at the same Correios center. Ticket opened. I’ll let you know when all 6 are moving again.

Example · fictional company and data

What Will does in these systems

Shipping quoted on every order

Will compares price and delivery time across carriers and picks the best option for each package, by your company’s rules.

Labels and pickups

It generates labels for invoiced orders and schedules the pickup, without anyone copying an address.

Tracking, watched

A stuck package, a wrong address or a return: Will spots it first, opens the ticket and sorts it out with the carrier.

Customers told before they ask

When a delivery date changes, the customer gets the update and the tracking link, and customer service hears about it at the same time.

You’re in control

  • You choose what Will can change in each system.
  • Payments and anything you mark as sensitive always go through you, with a receipt.

How to connect

  1. You connect Melhor Envio, Correios and your carriers with the company login, in a few clicks.
  2. Will reads shipping quotes, labels and tracking, and ties each package to the right order.
  3. From then on, just ask: "Hey Will, what shipped today and what didn’t?"

The teams that use it most

Frequently asked questions

Do I need to switch carriers or systems?

No. Will works with Correios, Melhor Envio, Jadlog, Loggi and the other carriers your company already uses. If it has a login, Will uses it.

Does Will choose the shipping option?

Yes, by the rules you set: the cheapest, the fastest or the best for each region. See Will on the logistics team.

And when a customer asks about their order?

Will answers with the real tracking and delivery date, on the channel where the customer asked. See "Where’s my order?".

Is it safe?

Yes. Access is encrypted, addresses and customer data are handled in line with the LGPD (Brazil’s data protection law) and Will uses only the permissions you give it. Every action gets a receipt. See Security and LGPD.

Start with what you chase by hand.

Plans tailored to your company. Tell us what takes up most of your team’s day, and Will starts there.