Questions answered
Will answers questions about size, color, delivery time and shipping with what’s in the listing and the ERP, at any hour.
Marketplaces
Will answers buyers, sells and solves problems on Mercado Livre.
Will answers questions, tracks sales and shipments, adjusts listings and resolves complaints on Mercado Livre. It connects your account to the ERP, to stock on your other channels and to customer service, so your account’s reputation stays protected.
DDudasales
Hey Will, answer the unanswered questions on Mercado Livre.
Willdone
- Mercado LivreFound 12 unanswered questions
BlingChecked sizes, stock and lead time for each product- Mercado LivreAnswered all 12 on the listings
- Mercado LivreAdded measurements to 2 listing descriptions
Done.12 questions answered. The oldest had been waiting since 07:00. I’ll keep answering new ones throughout the day.
Example · fictional company and data
What Will does in Mercado Livre
Sales and shipments
It follows every sale, issues the invoice, generates the label and keeps an eye on the dispatch deadline.
Listings that are right
Price, stock, photos and descriptions kept current, and the listing paused when the product sells out.
Complaints and returns
Will answers the buyer, handles the exchange or return and looks after your account’s reputation.
You’re in control
- You set the minimum price for each listing.
- Refunds go out only with your approval.
How to connect
- You connect your Mercado Livre seller account in a few clicks.
- Will reads listings, questions, sales and complaints, and learns how your store answers.
- From then on, just ask: "Hey Will, any open complaints today?"
The teams that use it most
Frequently asked questions
Do I need to switch systems?
No. Will works in your Mercado Livre account and in the ERP you already use. Keep every system you have. Will uses them all.
What does Will do on Mercado Livre?
It answers questions, tracks sales and shipments, adjusts listings and resolves complaints. See Marketplaces.
Does Will handle Mercado Livre alongside Amazon and Shopee?
Yes. There’s one stock, and Will keeps the listings right on every channel. See Amazon and Shopee.
Is it safe?
Yes. Access to your account is encrypted, buyer data is handled in line with the LGPD (Brazil’s data protection law) and Will uses only the permissions you give it. Every action gets a receipt. See Security and LGPD.
Start with what you chase by hand.
Plans tailored to your company. Tell us what takes up most of your team’s day, and Will starts there.