Questions answered on time
Will answers questions about size, delivery time and shipping with what’s in the listing and the ERP, before the buyer gives up.
Integrations
Mercado Livre, Amazon, Shopee and Magalu. Will handles them all.
Will answers questions, tracks orders, adjusts listings and resolves complaints on every marketplace, within each one’s deadlines. It connects your sales to the ERP and to your stock, so no channel sells what’s already sold out.
MMarinaoperations
Hey Will, pause the Linen Sheet Set on every marketplace.
Willdone
Mercado LivrePaused the Linen Sheet Set listing
AmazonPaused the offer for the same product
ShopeePaused the listing on Shopee- Mercado LivreTold the 2 buyers the new delivery date
Done.Paused on all 3 marketplaces, and the 2 buyers know the new date. I’ll reactivate them all when the linen lands in Bling.
Example · fictional company and data
What Will does in these systems
Orders within the shipping deadline
It follows every sale, issues the invoice, generates the label and makes sure no order misses the marketplace’s deadline.
Listings that match on every channel
The right price, stock and delivery time on Mercado Livre, Amazon, Shopee and Magalu. When a product sells out, it comes off all of them.
Complaints resolved
Delays, exchanges and returns: Will answers the buyer, resolves the issue and looks after your account’s reputation.
You’re in control
- You choose what Will can change in each system.
- Payments and anything you mark as sensitive always go through you, with a receipt.
How to connect
- You connect each seller account with your login, in a few clicks.
- Will reads listings, questions, orders and complaints, and learns how your company sells on each channel.
- From then on, just ask: "Hey Will, which marketplace sold the most today?"
The teams that use it most
Frequently asked questions
Do I need a new system to sell on marketplaces?
No. Will works in your Mercado Livre, Amazon, Shopee and Magalu accounts and in the ERP you already use. Keep every system you have. Will uses them all.
Does Will answer buyers?
Yes: questions, messages and complaints, with what’s in the listing, the order and the ERP. See how it works on Mercado Livre, Amazon and Shopee.
Does Will keep stock in sync across channels?
Yes. It checks stock in the ERP and adjusts the listings, so nothing gets sold twice. See checking stock before you promise.
Is it safe to connect the accounts?
Yes. Access is encrypted, buyer data is handled in line with the LGPD (Brazil’s data protection law) and Will uses only the permissions you give it. Every action gets a receipt. See Security and LGPD.
Start with what you chase by hand.
Plans tailored to your company. Tell us what takes up most of your team’s day, and Will starts there.