What ships today
Orders ready to ship, with what each one is still missing and the labels created in Melhor Envio.
Will
Right now, you’re the one tracking down every delivery.
Will tracks pickups, deliveries and delivery exceptions in Melhor Envio, Correios and your Bling orders. It files the claim, asks for the missing address details and tells the customer before they ask.
NNandologistics
Hey Will, which deliveries have been stuck for more than three days?
Willdone
Melhor EnvioFound 7 deliveries with no movement for 3 days
CorreiosFiled claims for the 4 stalled packages- Melhor EnvioOpened tickets for the other 3
GmailSent all 7 customers the new estimate
Done.7 deliveries with tickets open; 2 are already moving again. I’ll check the other 5 first thing tomorrow.
Example · Lume Casa (fictional), a home-goods online store with 38 people.
Today, without Will
Every back-and-forth becomes Will’s work.
This is the back-and-forth of an ordinary day. Will takes all of it on and tells you when it’s done.
Your day so far5back-and-forths
- Checked which orders ship today
- Looked for the pickup email
- Asked the carrier about the delivery exception
- Told Bia that #1851 was running late
- Rescheduled Monday’s pickup
I’ll keep track. If anything runs late, I’ll fix it and tell you.
What Will takes off your plate
Exceptions resolved
Incomplete address, nobody home, package stuck: Will files the claim, asks for the missing detail and follows it through to delivery.
Customers told first
When a delivery runs late, Will gives the customer the new date and keeps customer service in the loop.
Pickups rescheduled
If a pickup falls through, Will reschedules with the carrier and updates the affected orders in Bling.
Quick guide
AI in logistics: 5 practical uses for shipping
In logistics, AI helps you read delivery exceptions, choose shipping on clear criteria and update customers before they ask. Here are five things Will does in Melhor Envio, Correios, the ERP and email. Tracking and the invoice are still the source.
- Delivery exceptions read and sortedWill reads the carrier’s emails and tracking updates and sorts the exceptions: incomplete address, recipient not home, damage, lost package. For each type, it takes the next step right away, like asking the customer for the correct address.
- Shipping chosen on clear criteriaWill compares Melhor Envio and Correios quotes on price, delivery time, pickup times and weight or size limits, and notes the reason for the choice alongside.
- Delay notices with the new dateWhen a delivery runs late, Will lets the customer know by WhatsApp or email, with the reason, the new date and what they can do. Customer service hears about it at the same time.
- A checklist for each type of shipmentFor fragile, bulky or scheduled shipments, or ones that travel with a shipping invoice, Will runs through the checklist before pickup. The details no longer depend on someone’s memory.
- Each carrier’s performanceWill puts together each carrier’s delays, exceptions and average delivery time for the month. That’s what you bring to your next conversation with each one.
When a pickup isn’t confirmed or a delivery stops moving, Will notices, follows up and tells you what it did: see Follow-up in Will.
Work with Will
Will inside the system you use
Will works on the screen you already use, does the work and records every step.
Your ERPOrdersStockPurchasingFinance
| Order | Customer | Status | Due |
|---|---|---|---|
| #1840 | Casa Aurora | Delivered | Oct 2 |
| #1842 | Ana Paula R. | Waiting on supplier | Oct 10 |
| #1845 | Loja Bem-te-vi | Picking | Oct 8 |
| #1846 | Empório Sul | Invoiced | Oct 9 |
| #1848 | Ateliê Norte | Picking | Oct 12 |
| #1851 | Marcos T. | Waiting on supplier | Oct 11 |
| #1853 | Casa Aurora | Awaiting payment | Oct 15 |
7 of 128 open orders‹ 1 2 3 … ›
Order #1842
CustomerAna Paula R.
ItemsLinen sheet set
SupplierTêxtil Norte
DueOct 10Oct 14YouWill
History
08:41Email from Têxtil Norte: the linen ships Friday
09:10Helena asked Will for the change
09:12Will opened the order
You work in the system, and Will stays beside you with the context.Will does it in the system and records every step. Browser inside Will
A day with Will
Example: Lume Casa (fictional), a home-goods online store with 38 people.
Today
N
Nandologistics
Any problems with today’s deliveries?
Will
One exception: #1851 came back because of an incomplete address. I asked the customer on WhatsApp for the missing part of the address and told Bia.
N
Nandologistics
And Monday’s pickup?
Will
The carrier confirmed it at 14:02, in today’s email. It’s already on the shipping schedule.
Example · fictional company and data
In the systems you already use
Use another system? If it has a login, Will uses it too. See all systems.
Tasks Will takes off your plate
In what kind of company
Frequently asked questions
Does Will connect to carriers?
Yes. Will works with Correios, Melhor Envio, Jadlog and Loggi, and with your ERP. And if a carrier has a portal with a login, Will uses that too.
Does it track orders?
It does. It combines the carrier’s tracking with the order in Bling and lets you know when a delivery stops moving.
Who tells the customer?
Will does. When a delivery is late or comes back, it gives the customer the new date and keeps customer service in the loop.
Does it work if we hold our own inventory?
Yes. With your ERP connected, it cross-checks stock, orders and shipping.
Start with what you chase by hand.
Plans tailored to your company. Tell us what takes up most of your team’s day, and Will starts there.