Chat answered
Will answers buyers in Shopee chat with what’s in the order and the listing, without leaving anyone waiting.
Marketplaces
Will works on Shopee: chat, shipping deadlines and campaigns.
Will answers the chat, keeps orders within the shipping deadline, enters products in campaigns and looks after listings and reviews on Shopee. It connects Shopee to your ERP and your other marketplaces, so no order misses its deadline.
RRafamarketing
Hey Will, enter the right products in Shopee’s 10.10 campaign.
Willdone
- ShopeeRead the 10.10 rules and minimum discount
BlingPicked 18 products with enough stock and margin- ShopeeEntered all 18 at the minimum discount
Google SheetsLogged price and stock in the campaigns sheet
Done.18 products entered in the 10.10, all with margins above 25%. Entries close on the 5th; I’ll check they went through.
Example · fictional company and data
What Will does in Shopee
Orders within the shipping deadline
It issues the invoice, generates the label and follows every order until it’s dropped off, ahead of the deadline.
Campaigns and coupons
It enters the right products in each campaign, within your margin, and tracks the results.
Reviews and returns
It replies to reviews, resolves returns and looks after your store’s metrics.
You’re in control
- You set the maximum discount for each campaign.
- Returns outside your policy go through you.
How to connect
- You connect your Shopee store in a few clicks.
- Will reads orders, chat, listings and campaigns, and learns how your store sells.
- From then on, just ask: "Hey Will, which orders hit their shipping deadline today?"
The teams that use it most
Frequently asked questions
Do I need to switch systems?
No. Will works in your Shopee store and in the ERP you already use. Keep every system you have. Will uses them all.
What does Will do on Shopee?
It answers the chat, keeps shipping deadlines, enters products in campaigns and replies to reviews. See Will on the marketing team.
Does Will handle Shopee alongside the other marketplaces?
Yes. There’s one stock, and Will keeps the listings right on Shopee, Mercado Livre and Amazon.
Is it safe?
Yes. The connection is encrypted, buyer data is handled in line with the LGPD (Brazil’s data protection law) and Will uses only the permissions you give it. Every action gets a receipt. See Security and LGPD.
Start with what you chase by hand.
Plans tailored to your company. Tell us what takes up most of your team’s day, and Will starts there.