Answers in channels
Mention Will in a channel or a conversation, and it answers with what’s in the ERP, the CRM and your tasks.
Work tools
Will works in your Slack channels, right alongside your team.
Will answers in channels and direct messages, keeps track of what customers and colleagues ask for and turns every request into a task with an owner. It connects Slack to ClickUp, the CRM, the ERP and email, so nobody has to leave the conversation to find out where things stand.
BBrunoprojects
Hey Will, what went unanswered in the customer channels today?
Willdone
- SlackRead the 6 customer channels since 08:00
- SlackFound 3 requests with no reply
ClickUpCreated a task for each, with a due date- SlackReplied to all 3 with the due date and the owner
Done.3 requests had no reply. All answered, each with an owner in ClickUp. The report is due tomorrow; I’ll nudge the team at 15:00.
Example · fictional company and data
What Will does in Slack
Requests that don’t get lost
What customers and colleagues ask for in Slack becomes a task with an owner and a due date, and Will posts in the conversation when it moves.
Channel summaries
Back from vacation or a long meeting? Will sums up what was decided and what’s waiting for you.
Alerts in the right channel
A stuck order, a shifting deadline or a customer waiting: Will alerts the channel of the team in charge.
You’re in control
- You choose which channels Will joins.
- Through Will, each person sees only what they can already see at the company.
How to connect
- You add Will to your Slack workspace in a few clicks.
- You choose the channels, and Will learns who handles what.
- From then on, just mention Will in the channel: "Hey Will, what did the customer ask for yesterday?"
More in Work tools
If it has a login, Will uses it too. See all systems.
The teams that use it most
Frequently asked questions
Do I need to switch tools?
No. Will works in the Slack your team already uses, in the channels you choose. Keep every system you have. Will uses them all.
What does Will do in Slack?
It answers in channels, turns requests into tasks, sums up conversations and alerts the right team. See Team chat.
Does it work with Microsoft Teams?
Yes. Will works wherever your team talks: Slack, Teams, WhatsApp, Telegram or email. See Email, chat and tasks.
Is it safe?
Yes. The connection is encrypted, conversations are handled in line with the LGPD (Brazil’s data protection law) and Will uses only the permissions you give it. Every action gets a receipt. See Security and LGPD.
Start with what you chase by hand.
Plans tailored to your company. Tell us what takes up most of your team’s day, and Will starts there.